Important information about EVG Digital Gold Trading services
Last updated: 9 September 2025Date: 9th Sept 2025
Please read and understand this Product Disclosure and the terms and conditions before you decide to take up the EVG DIGITAL GOLD TRADING services offered by Evergreen Digital Gold Sdn. Bhd. Hereinafter known as “EVG”.
You are hereby advised to always seek and obtain your own independent legal, financial and tax advice as well. Kindly seek clarification from us or our authorised agent if you do not understand any part of this document or the general terms stated herein.
EVG Gold is a digital gold account that enables customers to buy and hold gold in a digital form via an online platform. Each unit of digital gold is fully supported by physical gold, reflecting the value of your assets.
The platform allows you to purchase, sell, and manage your gold, with an option to convert and withdraw digital gold into physical gold.
The Shariah concepts applied are:
Bay‘ Musāwamah: An ordinary sale and purchase transaction between EVG and you for gold or other items available on the Platform, where the Selling Price is mutually agreed upon without any disclosure or reference to EVG’s cost price or profit margin.
Bay‘ Ṣarf: A contract of exchange which refers to an agreement between two parties to exchange money or monetary items, such as gold for Malaysian Ringgit (MYR), or one currency for another. Such transactions are subject to specific Shariah rules, including the requirement that both counter-values must be of known amounts and exchanged immediately (taqābuḍ fi al-ḥāl) to avoid elements of ribā al-nasī’ah (interest arising from delay in the exchange of ribawī items).
Ijārah: A contract for hiring of services of EVG in exchange for a service such as delivery of physical gold via courier and special delivery, buy, sell & transfer of gold performed via Over-The-Counter (OTC) at the branches, and as an agent to find a security vault service provider to safe keep your gold.
Qabḍ Ḥukmī: A condition when EVG allocates and holds the purchased gold in custody on behalf of you, following confirmation of the Buy Order and completion of payment.
Wa‘d: A refers to your promise to purchase gold and/or EVG’s promise to sell gold at a specified price, which becomes binding upon the submission and acceptance of a Buy Order, subject to the terms and conditions herein.
Wadī‘ah: A contract of safekeeping, whereby the purchased gold is placed by you, as the safekeeping depositor (mūdi‘), with EVG or EVG’s appointed agents, as the custodian (wadī‘) for the purpose of holding the gold in trust and safekeeping. Under this arrangement, EVG undertakes to safeguard the gold and return it upon your request, subject to the terms and conditions of the agreement, and without the right to use or dispose of the gold.
Wakālah: A contract where you, as the principal (muwakkil) appoint EVG as your agent (wakīl) to carry out specific tasks on your behalf, including but not limited to the sale and purchase of gold, storage, transportation, or related matters that may be lawfully delegated. The contract may be with or without a fee (ujrah), as specified in the relevant terms.
Digital Gold Account: Every unit of digital gold is tied to physical gold stored in secure vaults.
Digital Ownership: EVG Gold enables you to hold gold digitally, eliminating the need to store or handle physical gold yourself. Your digital gold is securely linked to physical gold stored in high-security vaults.
Fractional Ownership: You can purchase and sell gold in small, flexible amounts, starting from fractions of a gram. This eliminates the need to buy a whole gold bar or coin, offering greater flexibility.
Real-Time Account Access: Through the EVG platform or mobile app, you can view your gold balance, track its value, and manage your account anytime, anywhere with an internet connection.
Online Platform: Use our website or mobile app to access your account, buy, sell, and oversee your gold holdings.
User-Friendly Interface: The platform is designed to be intuitive and straightforward, allowing you to buy, sell, or withdraw gold with just a few clicks.
24/7 Access: Being fully online, you can manage your gold holdings at any time, day or night, without restrictions based on location or business hours.
Transaction History: The platform provides a detailed record of all your transactions, helping you stay organized and monitor your activity easily.
Withdrawal Option: Exchange your digital gold for physical gold, starting at 1 gram, through authorized partners.
Convert to Physical Gold: You can withdraw your digital gold for physical gold products, such as a 1-gram Wafer Card, through EVG’s authorized partners.
Flexible Withdrawal: Withdrawal is available starting from small amounts, like 1 gram, making it accessible even for modest holdings.
Collection: Pick up your physical gold from an authorized partner.
Gold Pricing: Gold prices are updated everyday, based on global market conditions.
Live Market Prices: Gold prices on the platform are updated everyday, reflecting current global market conditions. This ensures you’re always transacting at the most accurate price.
Transparent Transactions: Whether buying or selling, the pricing is clear and based on live market data, so you know exactly what your gold is worth at any moment.
Overview of EVG Gold Terms and Conditions
The terms and conditions of EVG Digital Gold, as outlined in the Product Disclosure Sheet, establish a clear and transparent framework for users engaging with Evergreen Digital Gold Sdn. Bhd. (EVG).
These terms define the rights, responsibilities, and obligations of both the user and EVG, covering critical aspects such as account creation, gold transactions, withdrawal processes, storage security, and legal compliance. Understanding these terms is essential for users to navigate the platform confidently and make informed decisions about their gold trading.
Account Opening Process
To begin using EVG Digital Gold, users must open an account by meeting specific eligibility criteria, typically including being at least 18 years old and providing valid proof of identity and address.
The process involves submitting an application form along with the required documentation to EVG for KYC/ e-KYC verification. Once approved, users gain access to the platform’s features, marking the start of their engagement with EVG Digital Gold.
Buying and Selling Gold
EVG Gold allows users to buy and sell gold seamlessly through its platform, using payment methods such as bank transfers or credit cards. The pricing is tied to the current market value of gold, with EVG Digital Gold adding a small premium to cover its costs.
Additional fees, such as commissions on purchases and sales, may apply, and users are responsible for understanding these charges.
Withdrawal Physical Gold
Users have the option to convert their digital gold into physical gold, subject to a minimum withdrawal amount, such as 1 gram. The withdrawal process requires submitting a request via the EVG platform and covering associated costs, like shipping or handling fees.
Storage and Security Measures
The physical gold backing the digital asset is stored in high-security vaults, protected by stringent measures to prevent theft or loss. EVG also provides insurance coverage, safeguarding users’ assets against unforeseen events.
Legal Framework and Compliance
The terms and conditions are governed by Malaysian law, with any disputes resolved through Malaysian courts. Users must comply with applicable regulations, including those related to anti-money laundering and counter-terrorism financing.
This Product Disclosure And Term Sheet is for information purposes only. It does not constitute, and should not be construed as any advice from us on any matter discussed previously.
All information and materials including those on services, products, financial information, data, text or other items are provided strictly ‘as is’, and ‘as available’ and is provided either by us or our agent for your information and reference only.
We do not guarantee the usefulness or adequacy of the information provided and shall not be liable for any errors nor any consequences of resulting from reliance upon any opinion or statement contained herein or for any omission.
By participating in the EVG Digital Gold Trading Account, you hereby consent to the collection, use, storage, disclosure and processing of identifiable information of yourself (“Personal Data”) by us.
We may revise this data policy (“Privacy Policy”) to reflect changes in the local law, our Personal Data collection and use practices, or advances in technology.
We implement and maintain the highest standards of Know Your Customer (“KYC”) processes and controls as part of our commitment to combating fraud and assisting in the prevention of money laundering and terrorist financing.
For more information or assistance, please contact:
Evergreen Digital Gold Sdn. Bhd. Suite 9-9(A), Wisma Trax, No. 1, Jalan Lima Off Jalan Chan Sow Lin, 55200 Wilayah Persekutuan Kuala Lumpur, Malaysia.
Email: admin@evgdigitalgold.com